Refund policy

At Just The Flavor, we take pride in the quality of our products and want every delivery to meet your expectations. Due to the nature of our food products, we can't accept returns. However, we offer refunds and replacements in certain circumstances, as outlined below.

45-Day Money-Back Guarantee

If for any reason you or your gift recipient are dissatisfied with your purchase, contact us within 45 days of your first kit's shipping confirmation email and we'll issue a full refund to your original payment method.

This guarantee covers your entire initial purchase, including the full prepaid amount for annual and gift subscriptions.

The Money-Back Guarantee applies to your first order only and is limited to one refunded order per customer or shipping address. We reserve the right to decline requests in cases of suspected fraud or abuse of this policy.

Lost or Damaged Deliveries

If your kit doesn't arrive, it's covered by our Delivery Guarantee as outlined in our Shipping Policy. If you haven't received your kit 14 business days after receiving your shipping confirmation email, please contact us and we'll promptly resolve the issue. Please note that our Delivery Guarantee does not cover shipments that fail to arrive due to an incorrect or incomplete shipping address provided at checkout.

If your kit arrives damaged, please contact us within 45 days of its shipping confirmation email so we can arrange a replacement.

Additional Terms

All refund or replacement requests must be submitted within 45 days of the applicable shipping confirmation email. After 45 days, we cannot provide refunds or replacements.

Just The Flavor reserves the right to decline requests in cases of suspected fraud, repeated claims, or abuse of this policy.