Refund policy

At Just The Flavor, we take pride in the quality of our service and want every delivery to meet your expectations. We’re unable to accept returns due to the nature of our food products, but we do offer support in the event that something goes wrong with your order. Please review the terms below to understand when refunds or replacements may be available.

45 Day Money-Back Guarantee

If for any reason you or your gift recipient are dissatisfied with your purchase, contact us to let us know why you're dissatisfied, and we will issue you a full refund to your original payment method. This guarantee is valid for 45 days from the date of purchase. After 45 days, we cannot provide refunds for any orders.

Please note that repeated refund requests may result in your subscription or any future orders being canceled. We reserve the right to decline requests in cases of suspected fraud or abuse of this policy.

Lost or Damaged Deliveries

In the event of a lost shipment, your order is covered by our Delivery Guarantee as outlined in our Shipping Policy. Please be sure to double check the shipping address before completing your order. If your order does not arrive because the wrong shipping address was provided, we do not consider these orders "lost" and cannot issue refunds or replacements for them.

If an item arrives damaged, let us know within 45 days of your order date, and we can attempt to re-ship the order.

Additional Terms

All refund requests must be submitted within 45 days of the date of purchase. After 45 days, we cannot refund or replace orders.

Just The Flavor reserves the right to decline refund requests in cases of suspected fraud, abuse of this policy, or repeated refund claims.