Shipping policy
Free Shipping
All subscriptions include free shipping.
Shipping Timing
Because our kits change each month, we ship all orders in a single batch once per month at the end of each calendar month. Kits typically arrive within 4–7 business days of being shipped. You’ll receive an email confirmation when your kit ships. Please allow up to five (5) additional days for your kit to ship if you placed your initial order within the last five days of the month.
Delivery Guarantee
To keep subscriptions affordable, we designed our kits to ship via USPS First-Class Mail, which provides best-in-class prices for thin, flexible envelopes like our kits. First-Class Mail does not have a tracking feature, so we offer our Delivery Guarantee for your peace of mind with each shipment.
After each kit ships at the end of the month, you'll receive a shipping confirmation email. If you still haven't received your kit 14 days after receiving this email, contact us and we will promptly resolve the issue. Each kit is covered by this Delivery Guarantee for 45 days from the date its shipping confirmation email is sent. After 45 days, we cannot provide refunds or replacements.
Delivery Method & Updating Your Address
Kits ship via USPS First-Class Mail and are delivered directly to your mailbox. You can update your shipping address at any time through the Manage Subscription page. Note: to update the shipping address for gift subscriptions, you must contact us directly.
Validating Your Shipping Addresses
We will ship your order with the exact address you provide at checkout, so we strongly recommend double-checking your shipping address before completing checkout. Addresses must exactly match a USPS-recognized delivery address or USPS may be unable to complete delivery. We cannot reship or refund orders due to an incorrectly submitted address, and our Delivery Guarantee does not apply in this circumstance.
Shipping Locations
We ship to all 50 states in the USA. At this time, shipping is available only within the United States.